Our Customer Support team is available from 11 AM to 8 PM, Pacific Standard Time. Please note, our online dispensary operates around the clock, allowing you to place orders at your convenience 24/7.

Your order will first be secured in an airtight, sealed bag, which will subsequently be vacuum-sealed for an additional layer of protection. This package is then placed in a nondescript box or mailer to ensure discretion. We take privacy seriously, hence, all our products are housed in odor-proof bags and vacuum sealed once more for optimal security and confidentiality.

Currently, we accept payments exclusively through Interac e-Transfers. Detailed payment instructions will be included with your order. Please note that the preparation of your order will commence only after the receipt of your e-transfer. Once payment is confirmed, we strive to ship your order within 1-2 business days.

We are actively exploring options to broaden our payment methods. If you have any suggestions or recommendations, we warmly invite you to reach out to us at [email protected].

We currently do not accommodate returns or exchanges. However, we are committed to your satisfaction. If you encounter any issues with your order, kindly contact us promptly at [email protected] or reach out to us via our live chat feature. Our dedicated customer service team will assist in finding an appropriate resolution to your concern.